Six sigma

The major changes in the vernal standards are the increased focus on commitment from top management, node satisfaction, emphasis on cropes, and continual improvement. 2. ISO sasss evolution has steered it away from the Total woodland Management philosophy. 3. Organizations should be Just as concerned about the note of their services s they are about the quality of their intersection point. . ISO introduced organizations to the concept of the internal customer. 5. Service and service delivery characteristics are not measurable. 6. An internal size up is performed by an entity other than the organization. 7. For registered organizations three levels of audits are used to verify the faithfulness of the quality management system. 8. Assignable causes are always bad causes which result result in special variations. 9. Because of the central limit theorem, the standard departure of the sampling striation is equal to the population standard deviation. 0. When DAMP = 21, the proce ss sigma level is about 5. 6 sigma. II. Multiple Choice Circle the earn before the correct function in each of the undermentioned questions. (5 questions, 2 points each, total 10 points) 1 . Which of the following statements is true concerning the U. S. Representative to SO, ANSI? A. The American National Standards Institute was founded in 1985 B. Ann.s members include less than 500 US businesses C. ANSI is the administrator and coordinator of the US voluntary standardization system D. All of the supra statements are true 2.Throughout the text of this international standard, wherever the term product occurs, it can also mean A. Process B. Repair C. Service D. none of to a higher place 3. When reading an ISO 9001 standard, it is a good idea to apply which of the following approaches? A. Read the clause verbatim B. Formulate an explanation of the requirement and draw up them down C. Ask yourself how this requirement actu everyy applies to your organization D. Apply all of the abo ve approaches 4. Top management should establish a customer-oriented organization by A.Defining systems and processes that can be clearly understood, managed, and improved in effectiveness as well as efficiency B. Insuring effective and efficient operation and crack of processes and the measures and data used to determine satisfactory performance of the organization C. some(prenominal) a and b D. None of the above 5. ISO 9000 documentation is typically comprised of which cardinal levels? A. Policy, procedure, practice, proof B. Records, quality manual, practice, proof C. Manual, clause procedures, documentation, proof D. None of the above are the four levels of documentationIll. Based on what you learned from the classes and your understanding, summarize how to get-go a six sigma, and the major steps of a six sigma projects. concisely discuss the useful tools in the first two phases (D, M). Organize your answer properly and use less than 300 words.